Shipping policy

Lumanique uses Royal Mail for all our UK deliveries. 

Candles: Standard minimum delivery is charged at £5. This delivery price covers up to 1.5kg in total weight per order. This is equivalent of two candles, two boxes and two lids plus packaging. 

Wax Melts: Standard minimum delivery is charged at £3. 

We carefully pack your orders to ensure they’re not damaged during shipping using the best possible materials. We’ll pick, pack and dispatch orders as soon as possible. You will receive an email confirmation when your order has been dispatched, along with any relevant tracking information where applicable. 

Don’t forget to tag us in your pictures on Instagram @wearelumanique and we might even share them with our followers!

What if no one is in?
A signature may not always be required for delivery and if no one is available to take delivery our couriers may attempt to leave it with a neighbour or in a safe, secure location. A card may be left to advise this to you, or to confirm that the parcel has been returned to the local depot. You can then contact them to arrange collection or to schedule a new delivery date.

Should you need to get in touch with us about your order please us a line on hello@lumanique.co.uk.